33 Customer benefits
We are your partner for digitisation solutions
That is the motto of our company. What does that mean for you as a tepcon customer? It means that we offer you more than just a software and the service. We are a reliable partner that our customers can count on, no matter whether they need special advice, an individual software solution or including requirements analysis, specifications, conceptual design, proof of concept, training or a quick remote service. Our primary goal is to increase customer value, this determines all our business activities. tepcon offers you a number of exclusive customer benefits, such as the following 33:
01
Experience and reliability as an owner-managed company with a focus on digitalisation and a company history that began in 2002.
02
Competent and fast decision-making processes based on our flat hierarchy structure.
03
Strong and reliable partner at your side, thanks to our long-term focus in terms of investments, developments and business relationships.
04
Fluent and open communication with our clients achieved with our highly competent team.
05
High level of security through "Made in Germany" solutions: We are a German company, but we are not bound by geographical borders.
06
Time saving and fast communication through a network of trained, qualified and long-standing partners.
10
Continuous further development is a central theme of tepcon GmbH and ensures you up-to-date, user-friendly solutions in the long term.
09
Our customer-oriented service guarantees you sustainable support coupled with in-depth knowledge of digitisation solutions.
08
Digitisation solutions based on the latest hardware and technologies make you the innovation leader in your industry.
07
Geographical proximity to partners and customers: With our development in Germany, we have access to universities and are close to many of our customers.
11
New "plug & play" solutions based on our digitisation tool set
12
Meeting specific customer requirements. The better we understand our customers, the better we can tailor the software solution to them.
13
Strong focus on solution-oriented design based on our extensive expertise in digitalisation.
14
Optimised cost structure, higher quality and targeted solution implementation are the results of our solution-oriented design.
15
The support of open standards makes it easy to integrate the solutions into your IT, software and organisational structures.
16
Reliable long-term partner you can trust. To this day, we offer support for the first generation software solutions.
20
Continuous further development and optimisation of our solutions for the requirements of the various industries.
19
Due to the proximity to our sister company AP&S, we understand the industry and its challenges in order to be able to develop practical solutions with this knowledge.
18
Industry-specific know-how: Around 90% of our employees are "native talents" who have already specialised in digitalisation solutions during their studies and professional careers.
17
The continuous development of our company's know-how as well as the skills and abilities of our employees are essential components of the tepcon philosophy
21
Partnerships with universities and industry ensure constant further development in terms of technological innovations and market requirements.
22
Fast time to market through onboarding with specification and monitoring of project objectives.
23
Standardised software, flexible configuration options and open interfaces ensure a cost-saving introduction of the solutions.
24
Customizing without risk: If the requirements for an installed solution change, the software can be flexibly adapted to the new requirements.
25
An impressive number of innovations through a continuous development process driven by management and shareholders.
26
Project and planning security through the development of minimal viable products that are developed in short iterations together with the customer.
30
Comprehensive product portfolio that offers you the optimum solution for the various requirements.
29
Everything from a single source: tepcon is your supplier for digitisation solutions including hardware, software, training and and service.
28
Extensive experience to meet current and future market developments and customer requirements.
27
Exploiting synergy effects through the use of different technologies from the areas of IoT, mobile, AI and XR, which flow together in the products and projects for optimum customer benefit.
31
Outstanding product unique selling points such as high user-friendliness and maximum performance even with large data volumes.
32
Additional support in analysing your existing processes with regard to the potential for optimisation through the use of digitalisation solutions.
33
A multitude of references from a wide range of industries.
