How effective and up-to-date knowledge transfer can be achieved using step-by-step work instructions
Teaching complex or particularly responsible work processes can be very time-consuming and, in case of doubt, only moderately successful. Whether new recruits or inexperienced colleagues from a different working environment: knowledge about essential processes must be conveyed step by step in a comprehensible and intuitive manner. Adequate instruction requires meticulous documentation in advance, for which the personnel capacities and skills are often lacking.
Automated programs such as the tepcon instructor can effectively support companies at all these levels. Digital tools help to minimize the effort required to create detailed guidelines and at the same time raise their quality and timeliness to a consistently high level.
The specialized software thus offers sustainable benefits and increased productivity for companies. Digital documentation contributes to a safe working environment, prevents costly errors and promotes the satisfaction of documenters and learning users alike.
Passing on knowledge: wide-ranging, complete and up-to-date
Whether safety-relevant information, legal requirements, workflow optimization or “from scratch” training: documentation and operating instructions are required in various areas of the company. This ranges from production and quality control to logistics and service.
In addition to the basic effort involved in creating manuals and reference works, the challenge also lies in ensuring that the information recorded is up-to-date, correct and relevant.
Work processes and documentation must interlock seamlessly
Frequent adjustments are part of the documentary routine – or at least they should be when changes occur in the process. This is because outdated or incorrect content can reduce productivity or even cause serious safety risks.
The acquisition of new systems and machines, regular software updates, changes to guidelines or similar external influences: These are just a few examples of the highly dynamic nature of work processes and the associated documentation processes.
That is why, in the Industry 4.0 age, guidelines should not simply be created on a digital foundation, but should also always remain intuitive, interactive, flexible and adaptable.
Digital instructions: interactive, intuitive and step-by-step
Both the creation and maintenance of existing documentation materials require a lot of time and expertise. Very few teams have technical editors and they are also hard to find on the job market. However, thanks to access to digital solutions such as tepcon instructor, the futile search for specialists is a thing of the past.
From written guides and illustrated step-by-step instructions to audio guides and video tutorials: all of these formats have their advantages and disadvantages. Digital tools combine these advantages to create an interactive all-round experience for all user groups.
This keeps the company’s expertise up to date
The tepcon instructor is not only a multi-tool with regard to different areas of application, but also makes life easier for documentalists and inexperienced guide users alike.
Documentation is automated – parallel to the actual work process. Each step is taken over immediately, which saves the user a lot of time and effort and does not distract their focus from the core activity.
By updating and versioning, changes can be tracked seamlessly and errors reliably detected. The particularly user-friendly design makes content transparent and easy to understand. As a cloud solution, the instructor is always accessible and available everywhere, and the internal translation function also breaks down barriers with just a few clicks.