tepcon provides insights into virtual techniques in service.
tepcon, Daimler, Intracon and CDMTech discussed the opportunities, drivers and obstacles in this area at the “Virtual technologies in service” afternoon in Stuttgart on July 24, 2019. Key aspects for the future will be: service engineering, service assistance, service training and service documentation.
All of this is covered by the tepcon product instructor:
- Work steps are recorded virtually
- Detailed instructions are brought together
- Instructions can be called up flexibly
- Service staff are instructed step by step
The particular advantage of such systems is the maximum flexibility in personnel planning. This enables companies to counteract the shortage of skilled workers.