Worker assistance system

19. September 2024

Optimization of your production with the worker assistance system

A worker assistance system provides digital instructions and feedback for industrial workers. It increases efficiency and quality, avoids errors and shortens the training period. Find out more about the benefits and use of worker assistance systems in this article.

The most important facts at a glance

  • The worker assistance system supports workers with visual instructions and enables intuitive and efficient work in production.
  • Such a system promotes error prevention, increases efficiency and reduces training time for new team members through clear, digital instructions.
  • Flexibility and scalability are crucial in order to quickly adapt to new production requirements and ensure competitiveness.
Digital worker assistance system for optimizing production processes

What are worker assistance systems?

Worker assistance systems are special software solutions developed to support workers in industry. These systems provide visual instructions for assembly workstations and guide both trained and less trained workers through processes at the workplace.

Assistance systems ensure that information is provided quickly and easily at any location. Specialists receive work instructions on digital end devices and the processes are explained in such a way that intuitive working is possible.

This not only saves time in the induction process, but also the use of personnel for guidance.

A worker assistance system can help prevent physical stress disorders with physical or technical support. It also speeds up decisions and the completion of tasks in production. This is particularly important at a time when quality and efficiency requirements are constantly increasing.

Worker assistance systems provide all the necessary information and data for any process digitally at any time, which makes work much easier.

In view of the increased demands, specific customer requirements and growing competition, digital worker assistance has become an indispensable component of modern production environments. The worker assistance system has long since formed the basis of efficient and safe production.

Advantages of the worker assistance system

A key advantage of worker assistance systems is the precise avoidance of errors. By providing clear and detailed instructions for each work step, worker assistance helps employees to carry out tasks without errors – and documents all work steps in the process. This leads to a considerable increase in efficiency and process optimization in the manufacturing industry.

In addition, employees benefit from a considerable reduction in workload, as they no longer have to search for information and data, but have everything available digitally. The speed of decision-making processes is increased through the use of digital work instructions, which leads to faster and more precise decisions.

The worker assistance system collects real-time data. This promotes transparency in workflows and supports well-founded decisions in each individual process. The tangible information from the worker assistance system ensures maximum transparency about the order situation and supports the distribution and safeguarding of knowledge within the company.

Switching to the worker assistance system can significantly reduce the amount of documentation required, for example by automatically creating work logs and lists of the data generated during the process.

Versatile information provision and interactivity

The core element and legal framework of quality management is the standard. More precisely, compliance with the standards and norms specified in the ISO 9000 series of standards. This international standard contains all the central specifications and principles of quality management that we use today.

ISO 9001 certified – the seal of quality management

Providing information
Worker assistance systems combine digital software solutions to provide work information and process documentation. For example, worker assistance improves the efficiency of your workers’ work by providing CAD drawings and parts list information.

The employees receive real-time visual instructions through the production tasks; the work instructions are provided by the assistance systems in clear step-by-step instructions.

Give feedback
Another outstanding feature of these systems is the immediate audio-visual feedback after each task, which allows employees to correct errors during the ongoing process.

With the “Tickets” feature, workers can indicate or report back to the tepcon instructor when defects or missing parts occur. This message is then forwarded directly to the person responsible by email, for example. Disruptions in the production process, which can otherwise lead to chaos, can thus be avoided in advance.

This function contributes significantly to quality assurance and the reduction of rejects in production.

Instruct assembly
For the assembly of machines or components, for example, the worker assistance system provides interactive assembly instructions via ergonomic touch screens. This makes intuitive operation easy for employees – another reason why assistance systems can save time.
Monitoring
The strengths of the worker assistance systems also include continuous optical monitoring. It verifies the accuracy of each work step and offers the worker immediate corrections if necessary.

The interactive support in all work steps with instructions, graphics, information and documentation makes it possible: people work more efficiently and safely in this digital environment, which increases productivity and production quality.

The digital system compared with Pick by Light systems
We are familiar with a conventional system from paperless picking: pick-by-light systems are still used in many production facilities today. However, work instructions via hardware, for example with light signals, have clear disadvantages compared to the digital worker assistance system. In contrast to pick by light, the digital system, a purely software solution, is much more flexible. The worker assistance system is mobile and can be used independently of the workstation, but can still be connected to the hardware on site if required. Pick by Vision, Pick by Scan and Pick by Voice are also picking systems that can be integrated into a digital worker assistance system.
Adaptable, flexible and efficient
Digital solutions provide diverse, adaptable support for a wide range of activities – and therefore better reflect the reality of industrial production. The ability to quickly adapt to new production processes is crucial for efficiency in dynamic manufacturing environments. New product variants can be integrated into the system within minutes and used immediately in production. New activities or the worker’s handling of machines can be learned quickly and easily.

This gives companies the flexibility they need to respond to customer requirements and market changes with a customized solution.

Modern worker assistance systems improve communication between employees and management, which leads to faster problem solving. The integration of sensors and cameras into these systems significantly increases process reliability and efficiency.

Visual work instructions for efficient and error-free production
What is worker guidance?
Worker guidance refers to the targeted guidance and support of workers to ensure efficient and safe production. An improved worker guidance system makes a decisive contribution to increasing productivity and occupational safety.
What are worker assistance systems?
Worker assistance systems are specialized software solutions that provide visual instructions and support workers, regardless of their qualifications, during the assembly process. They guide users through the work process and thus optimize efficiency in the workplace.
What advantages does digital worker guidance offer?
Digital worker guidance offers numerous advantages such as the simplification of processes, error-free workflows and a considerable reduction in the workload of employees. It also ensures full transparency and reduces the amount of documentation required.
How does digital worker guidance facilitate the induction of new employees?
Digital worker guidance facilitates the induction of new employees by providing clearly structured and easy-to-understand instructions that save both time and personnel resources. As a result, new employees can be trained more efficiently.
How does digital worker guidance contribute to the distribution of knowledge within the company?
Digital worker guidance promotes the distribution of knowledge within the company by creating maximum transparency about the order situation and thus enabling an efficient exchange of information and experience. This approach not only safeguards existing knowledge, but also improves decision-making.