Question 1

What distinguishes operational process management software from traditional document management systems?

Accepted Answer

While traditional solutions often only manage static text documents or offer purely theoretical modeling functions, operational software such as tepcon instructor serves as an intelligent link between administrative process planning and hands-on worker guidance. It transforms untapped knowledge into controllable workflows that are executed directly on the shop floor.

Question 2

How does artificial intelligence reduce the effort involved in documentation?

Accepted Answer

The so-called “instructor AI” significantly automates the creation of process descriptions. For example, it independently structures uploaded PDFs into logical steps or automatically generates easy-to-understand descriptive text by visually analyzing photos and inserted symbols. It also creates comprehensive release notes.

Question 3

How does the system handle processes involving many product variants?

Accepted Answer

The software uses intelligent variant management in combination with a modular architecture. Using expert filters and logical operators, the system dynamically hides steps that are irrelevant to the specific order. As a result, the operator sees only the steps relevant to the specific variant on their device.

Question 4

Does digital process control work even in factory buildings without Wi-Fi?

Accepted Answer

Yes, the tepcon instructor offers guaranteed offline capability for environments with weak network connections, which are common in plant engineering. Work instructions can be saved locally and executed independently. All collected data, such as completed checklists, synchronizes automatically with the main system as soon as the device reestablishes a stable Internet connection.

Question 5

How does the software support international, multilingual teams?

Accepted Answer

With the click of a button, the system automatically translates complete instructions and detailed forms into up to an impressive 133 different languages. A customizable technical dictionary reliably ensures that industry-specific terminology is always rendered correctly in the translation.

Question 6

How are quality defects or malfunctions recorded during work?

Accepted Answer

Employees can use a customizable ticket system directly from within the current process. This ensures that malfunctions and material defects are reported in a traceable manner. The relevant departments are notified digitally without delay until the problem is resolved and the ticket is closed.

Question 7

What happens if a recurring task changes?

Accepted Answer

Frequently used work steps or 3D content are created as reusable building blocks that are linked to work instructions. If such a building block is updated, the system propagates this change to all dependent instructions in a revision-controlled and simultaneous manner. This prevents data inconsistencies in isolated data silos.

Question 8

Can the solution be integrated into existing IT infrastructures?

Accepted Answer

Yes, the tepcon instructor integrates seamlessly into existing IT environments and leading ERP or MES systems via standardized, open programming interfaces (GraphQL and REST). This enables workflows to communicate bidirectionally with higher-level production planning systems and exchange data in real time. Every operation is logged and linked to ERP-specific identifiers in a tamper-proof manner.

Seiten-Werk Admin Seite: 1

Process Management Software

Get in touch with us.

Your tepcon team

Services

Company

Contact

Legal information